Open the Windows start menu, and type ‘Lenovo Vantage’ and open it (if you do not have Lenovo Vantage installed you can find it on the Windows App Store).Solution 3: Enable using Lenovo Vantage app If it doesn’t – try holding the ‘Fn’ key and the camera key.Press the key to see if it enables the camera.Look on the laptop keyboard for a camera icon – this is usually around F8.These are usually a small plastic strip that slides over.Check if it has a lens cover and whether it is closed.Look for where your camera is on the laptop – usually this is above the monitor on the frame.This issue appears to be a bug with the Lenovo software – where the camera’s “privacy mode” is enabled by default. The same image is seen with all applications. Instead of seeing the image from the camera you see an image with a grey background and a white camera with a cross through it. When attempting to use the built in camera on a Lenovo laptop the camera does not work.